COVID-19 Operations Information Hub
An information source for operational updates related to COVID-19
In this informational hub, you will find:
As Methodist Healthcare Ministries of South Texas, Inc. strives to continue serving the least served during the evolving COVID-19 public health crisis, please read below to see how our adjusted operations might impact the way you interact with us during this season.
Following guidance from federal, state and local officials, Methodist Healthcare Ministries is making the following changes to our operations.
PLEASE NOTE: Methodist Healthcare Ministries’ health & wellness centers are not COVID-19 screening/testing sites.
These new procedures allow for increased risk-mitigation while continuing to provide affordable, high quality care for the least-served in the San Antonio area. Patients and clients can call (210) 922-6922 for more information about appointments.
- Wesley Health & Wellness Center
- Amended clinical hours to 9:00 a.m. to 3:00 p.m., Mondays, Wednesdays and Fridays until further notice.
- Clinic will be closed on Tuesdays and Thursdays.
- Providing 'drive-up care' (care provided within a patients car) for any provider requested, in-person, clinical visits.
- Only urgent or emergent patients will be allowed inside the facility using full precautionary measures.
- IS NOT COVID-19 testing/screening location.
- Prioritizing acute medical care and emergency dental appointments.
- Any pre-screened medical, oral or behavioral health care appointment that does not meet provider criteria as urgent or emergent will be scheduled as a ‘virtual care visit’ using HIPAA compliant Zoom.
- Continuing to provide case management/emergency assistance services (food, rent & utilities assistance, etc.) by appointment only.
- Expanding telemedicine options to provide remote care where possible.
- Working with pharmacy partner to ensure that our patients have access to their medications through proactive refill monitoring and increased mail and delivery services.
- Suspended all non-clinical services—parenting classes and recreation and enrichment activities for youth, adults and seniors—until further notice. Parenting programs services will be offered virtually where feasible.
- Dixon Health & Wellness Center
- Closed until further notice. Any pending appointments will be moved to the Wesley Health & Wellness Center.
- School Based Health Centers
- Closed until further notice following school district closures.
- Get FIT – Programming has been suspended following school closures in the districts where the program operates.
- Wesley Nurse Program – Increasing social distancing to only include patient contact for urgent or critical resource assistance (e.g., diabetic supplies or food distribution), postponing group activities and using phone and email services to coordinate with individual patients and families.
- Community Counseling Services – Moving to virtual visits with patients as needed.
- Building closed to general public. Please call (210) 692-0234 for any corporate-specific questions.
- Site visits to funded partners by the Community Grants team are suspended until further notice.
We know many of you are taking similar action to protect yourselves and your families. We will continue to work collaboratively across our service area to seek creative and safe ways to care for the most vulnerable in the face of this pandemic.
Texas Workforce Commission: Applying for Unemployment.
School Meal Finder: The Texas Education Agency, in partnership with the Office of the Governor and Texas Department of Agriculture, has now launched a MealFinder Map for families to find school meals during the coronavirus outbreak.
Your Texas Benefits: To maximize food & household assistance needs for individual and family households, individuals who are recently unemployed due to the COVID-19 Emergency are encouraged to apply directly for benefits through the Texas Workforce Commission.
211 Texas: Committed to helping Texans connect with the services they need.
Prevention Tips: The Texas Department of State Health Services has provided tips for individuals to prevent the spread.
Blood Banks: With blood supply at critically low levels, banks are exempt under “Stay Home, Work Safe” orders. Texans are encouraged to donate when and where they can.
- South Texas Blood Bank: https://southtexasblood.org/Coronavirus
- Central Texas Blood Bank: https://weareblood.org/
- American Red Cross Blood Services: https://www.redcrossblood.org
Food Banks: Across the state, food banks are mobilizing volunteers and resources to help fellow Texans. Learn how you can help your community through monetary, tangible and time donations.
- Feeding America: https://www.feedingamerica.org
- Feeding Texas: https://www.feedingtexas.org/
- South Texas Food Bank: http://www.southtexasfoodbank.org/
- San Antonio Food Bank: https://safoodbank.org/
- Central Texas Food Bank: https://www.centraltexasfoodbank.org/
- Coastal Bend Food Bank: https://coastalbendfoodbank.org/
- Food Bank RGV: http://www.foodbankrgv.com/
- Meals on Wheels Texas: https://www.mealsonwheelstexas.org/search-mow/
American Psychological Association: The APA has created a guide for how to best practice social distancing, while still getting necessary social support.
Centers for Disease Control: The CDC is providing an rea-time information on the spread of the disease across the United States, as well as resources and tips to look out for in order to protect yourself and your family.
Coronavirus.gov: In partnership with the CDC and Department of Health and Human Services, the White House has provided a resource and prevention guide for slowing the spread of COVID-19.
San Antonio Metro Health: If you have questions or concerns about COVID-19, please call San Antonio Metro Health COVID-19 Hotline at ( 210) 207-5779
Texas Department of State Health Services: The TDSHS is providing an up-to-date count of confirmed cases in each Texas county.